Privacy Policy

1. Data Controller

The data controller responsible for your personal data is:

Vityneck
Melton Mowbray LE14 3QG, United Kingdom
Phone: +44 7404 255432
Email: relations@vityneck.world

2. Scope of this Policy

This Privacy Policy applies to all personal data collected through the website vityneck.world, including through contact forms, cookies, and other interactions. It is intended to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as well as the EU GDPR where applicable.

This policy also explains how data may be processed for website analytics and advertising measurement where consent is provided.

3. What Data We Collect

We may collect the following categories of personal data:

• Contact data: name, email address, and message content submitted through the contact form.
• Technical data: IP address, browser type and version, device type, operating system, and referring URLs, collected automatically when you visit our website.
• Cookie data: preferences and usage patterns as described in our Cookie Policy.

We do not collect sensitive personal data (as defined under Article 9 of the UK GDPR) and do not knowingly collect data from individuals under the age of 16.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent (Article 6(1)(a)): For cookies that are not strictly necessary, and for marketing communications, where you have given clear consent.
• Legitimate interests (Article 6(1)(f)): For technical data collected to maintain website security, prevent abuse, and improve functionality, where this does not override your rights.
• Steps prior to entering a contract / legitimate interests: To respond to enquiries submitted via the contact form.

5. Purposes of Processing

We use your personal data for the following purposes:

• To respond to messages and enquiries submitted through the contact form.
• To maintain the technical security and performance of the website.
• To understand how visitors interact with the website, in order to improve its content and structure (where analytics consent has been given).
• To comply with legal obligations.

6. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected:

• Contact form submissions: retained for up to 12 months, then securely deleted.
• Technical and log data: retained for up to 6 months.
• Cookie consent records: retained for up to 12 months from the date of consent.

7. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data. We may share data with trusted third-party service providers who assist in operating this website, subject to appropriate data processing agreements. These may include hosting providers and analytics platforms. All third parties are required to handle your data in accordance with applicable data protection law.

We may disclose personal data where required by law, court order, or regulatory authority.

8. International Transfers

Where personal data is transferred outside the UK or the European Economic Area, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the relevant authority.

9. Advertising and Analytics Transparency

We may use consent-based analytics and advertising tools, including Google Ads-related technologies, to understand site performance and the effectiveness of advertising campaigns.

Marketing and analytics cookies are optional and are only activated after your explicit consent through our cookie controls. You can change these preferences at any time via Cookie Settings.

10. Your Rights

Under the UK GDPR, you have the following rights with regard to your personal data:

• Right of access: to request a copy of the personal data we hold about you.
• Right to rectification: to request correction of inaccurate or incomplete data.
• Right to erasure: to request deletion of your data in certain circumstances.
• Right to restriction: to request that we restrict processing of your data.
• Right to data portability: to receive your data in a structured, commonly used format.
• Right to object: to object to processing based on legitimate interests.
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of processing prior to withdrawal.

To exercise any of these rights, please contact us at the details provided in Section 1. We will respond within one calendar month of receiving your request.

11. Children and Age-Restricted Data

This website is intended for a general audience and is not directed at children under 13. We do not knowingly collect personal data from children under 13. If you believe a child has provided personal data, please contact us and we will take reasonable steps to delete it.

12. Automated Decision-Making

We do not use your personal data for solely automated decision-making or profiling that produces legal or similarly significant effects.

13. Right to Complain

If you believe we have not handled your personal data in accordance with the law, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, at ico.org.uk.

14. Security Measures

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction, or alteration. These include HTTPS encryption across all pages, access controls, and regular security reviews.

15. Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be reflected in the "Last updated" date at the top of this page. Continued use of the website after changes constitutes acceptance of the updated policy.